Chocolate Lover Guarantee

Caline Chocolate factory aims to deliver the shipments within the time shown in the order confirmation. All of our shipments is subjected for door to door delivery service.  We grantee that chocolate Masterpieces will be delivered in a perfect Condition to the chocolate lovers due to the temperature-controlled delivery environment regardless of the whether condition outside, all year round. 

Please note that a signature of Customers will always be required upon deliveries as a legal grantee for Caline chocolate Factory In event of lost shipments.

Delivery Rates & Prices 

Caline chocolate factory aims to offer fixable delivery schedule for chocolate lovers.  The Prices of delivery showed below includes all process of an order preparation which includes packing, shipping fees and local custom duty fees or 5%Vat (Tax) fees.

Delivery Terms & Policies

• Caline Chocolate Factory is responsible of delivering the Products to the country of which the website Region designated. Therefor, We are not responsible if the customer ordered from Saudi Arabia website and the final destination is in UAE as an example.

• The shipping address of customers will be transferred to the shipping company According to what customers Wrote exactly without any Modifications.

• Caline Chocolate Factory will inform the customer before the delivery date indicated. and its not possible to deliver a shipment at specified day from the customer.

• In view of the nature of Chocolate Products, postal box addresses are not acceptable as a shipping address.

• Caline chocolate factory is not responsible for a failed deliveries when :